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Frequently Asked Questions

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www.iokita.com @ ALL RIGHT RESERVED 2019

Below, you can find answers to the most frequently asked questions that we often get asked. If after consulting all the possible questions and answers you have not found the answers you need, don't worry, you just contact the customer service supporto@iokita.com

How can I Create a site with iokita?

Create a site with iokita is very simple, just Register by Clicking on the button in the top right and enter your personal data in the registration form. Registration you will be redirected in few seconds to your editor where you can start to build your awesome web site.

To sign up need a credit card?

No, in order to register to iokita and start to build your web site you don't need any credit card as it is free to try for 30 days, you will need a payment card only at the time you decide to upgrade to the Professional version..

What type of pagametto is accepted?

We accept payments via PayPal. You can Pay for if you have a PayPal account with Credit/Debit card or Prepaid card (Visa, Mastercard, Maestro, etc

Why iokita it is Free for 30 days?

In 30 days you have the possibility to create your website and to experience all the potentialities of the iokita editor with all its professional applications, this gives you the guarantee to upgrade to the PRO version.

How much should I spend?

You have the Free version that is Free for 30 days all inclusive " All in One ", before the expiry of the 30 days free you can decide whether to upgrade to the PRO version in this case, you will be able to develop and maintain your internet site with a minimum spend of € 19,97 per month, or deciding for the annual euro 199.70 saving as much as 2 months.

When I have to make the payment?

For the payment at maturity monthly must be done in advance on the first day relative to the date of registration and therefore one month's pay in advance for the following months. The annual payment must be made in advance of one year with effect from the day of registration to the Pro package.

Why should theannual?

If you decide to make the payment in a single solution annual you have the advantage of saving a good two months or

€ 39,94. In addition, we offer you 5 email PRO 5 MB and a Domain name you have chosen among the Standard extensions ( .en .com .info .net .org .de .co.uk .fr .eu ) completely free for ever.

What happens at the end of the 30 days free?

If, by the expiration of the 30-day trial, you have not yet made the upgrade to the PRO version, the system automatically will block your site and make it inaccessible.

With the free version after which I can start building my website?

After logging on to the free version in a few minutes you can start to build your website.

How do I switch from the free plan to the Pro plan?

Upgrade to Pro and take advantage of all the potential and very simple, you just open the Dashboard in the menu to the right of the editor. Click on the Upgrade button, and follow steps guide.

After the Upgrade , in how much time am I online with my Domain?

The time to put your new website online may vary for technical reasons due to the fact that the propagation of DNS may take some time before you see your website online. On average, online site submission takes between 24 and 48 hours.

Why prefer iokita instead of other platforms?

We at iokita.com, We strongly believe in two Factors the First is Clarity. We prefer to be clear immediately, offering everything you need to create and maintain your website at a competitive price, without hiding behind other "packages" and "various offers" additional costs. The second very important factor is to give anyone the possibility to create a website without having to incur excessive costs.

In the free version which name is in the my internet site?

In the Free version, you will be created a subdomain with the name of your choice of the type "yourname.iokita.com"

How can I register the Domain name ?

During registration to the service Pro you will be prompted to choose your Domain name

I already have a domain name registered, can I use it with iokita?

Yes, you can safely use your domain. You will need to apply your Register the code (Authcode) and enter it during the registration on iokita.com .

 

When you have the code follow this procedure:

- Make the access to your editor

- Click in the top right of the red lightning bolt for the Upgrade to Pro.

- Enter your domain name that will be reported as not available, at that point click on are the owner of the domain.

 

Enter the Auth code and continues with the purchase of the service.

 

You can also decide not to transfer the domain, you only need to enter in the code field, the phrase "DNS Service" at that point, you have to wait for our submission of the procedure to point the DNS to our Server.

 

When do I need to renew my annual plan?

For reasons of administrative management Plans the annual PRO must be renewed by the 30th of the eleventh month from the date of registration. In the case of non-payment of the renewal within that period will be sent 3 notices in the first 15 days of the 12th month from the date of registration, in case of non receipt of payment within this period, the 30 12 months will be / start check function the web site.

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